Does ViewPoint have an API?

Yes! ViewPoint API enables you to get data from ViewPoint and to update data in ViewPoint programmatically.

Getting Started

The ViewPoint API comes with robust online documentation that makes it very easy to get started. Take a peek: https://api.seamgroup.com/. 

The documentation includes instructions for working with the problem compliance, problem electrical, problem generic thermal, picture and repair endpoints. These instructions include a listing of the operations that can be performed on each endpoint, sample requests and responses, explanations of the different ViewPoint objects and their properties, and explanations of the possible HTTP response codes that may result from these operations.

What can you do with the API?

You can now automatically close out open problems and skipped items in ViewPoint from your CMMS and vice versa. Our customers rely on ViewPoint as the source of truth for problem data from their inspections. Depending on your workflow, the repair technicians may need to manually document repairs in your CMMS and ViewPoint. This workflow increases the chances of manual errors and can compromise the data quality on one or both platforms. 

Now you can simply add an API call to your CMMS system after a problem is marked as fixed, this will automatically mark the issue as fixed on ViewPoint as well. ViewPoint then becomes the analytical PdM source of truth for the business. This has saved our customers hours of manual entry and allowed accurate reporting for the next inspection. 

Another great use case for the API is to extract any data, this enables your IT team to develop specific reports for your business. We understand that there are industry-specific reports and different workflows for every company. To capitalize on the ViewPoint data, you might want to combine the data from other tools to tell a story or to look for ways to find new insights into your business.

Still, have questions? We are here to help and to talk specifically about how we can support your team with the adoption of the API. If you want to learn more about the API or ViewPoint, please email us at vphelp@seamgroup.com for further assistance.