ViewPoint users may contact SEAM Group via email for standard support and receive emergency assistance by telephone.
Standard Support
For assistance, please email vphelp@seamgroup.com
- Inquiries will be responded to via email within eight business hours (M-F 8 am – 5 pm Eastern).
- Submissions occurring after business hours will receive a response on the next business day.
24-Hour Emergency Support
For immediate support, call 1-888-252-8843
- A support specialist will answer your call and provide detailed assistance.
- If your call goes unanswered, please leave a voicemail. You may expect a call back within 30 minutes.
We are committed to providing exceptional support to all our ViewPoint users.
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